Privacy Statement

Last Updated: 5/19/2026

Seniors Passionate Care Services, LLC (“Seniors Passionate Care Services,” “SVCS,” “we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website located at https://seniorspassionatecare.org (“Website”). This Privacy Statement explains how we collect, use, share, and protect your information when you visit our Website, communicate with us, or use our services.

By accessing or using this Website, you agree to the practices described in this Privacy Statement.

1. Information We Collect

We may collect personal and non-personal information from Website visitors, clients, caregivers, applicants, and individuals who communicate with us.

Personal Information

Personal information may include:

• Name
• Address
• Email address
• Telephone number
• Date of birth
• Insurance information
• Health-related information voluntarily submitted
• Employment application information
• Emergency contact information
• Other information provided through forms, calls, or emails

We collect personal information only when voluntarily provided by you through:

• Contact forms
• Appointment requests
• Employment applications
• Newsletter sign-ups
• Service inquiries
• Telephone calls or emails

2. Health Information

As a licensed home health agency, Seniors Passionate Care Services may collect protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable Florida laws.

Any health-related information submitted through secure methods will be treated confidentially and used solely for healthcare operations, service coordination, or as permitted by law.

Please do not submit sensitive medical information through unsecured contact forms or email unless specifically instructed to do so.

3. How We Use Your Information

We may use your information to:

• Respond to inquiries and service requests
• Coordinate home health care services
• Process employment applications
• Improve our Website and customer experience
• Communicate updates, promotions, or newsletters
• Verify insurance eligibility and benefits
• Provide customer support
• Maintain legal and regulatory compliance
• Protect against fraud or unauthorized activity

We may also use aggregated, non-identifiable data for internal analysis and business improvement purposes.

4. SMS/Text Messaging Communications

If you provide your mobile phone number, you consent to receive calls and text messages from Seniors Passionate Care Services regarding appointments, service updates, customer support, and informational communications.

Message and data rates may apply.

You may opt out of text communications at any time by replying:
STOP

For assistance, reply:
HELP

Consent to receive text messages is not a condition of purchasing services.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Cookies and Website Tracking

Our Website may use cookies, analytics tools, and similar technologies to improve user experience and Website functionality.

Cookies may help us:

• Understand Website traffic patterns
• Remember user preferences
• Improve Website performance
• Provide relevant content

You may disable cookies through your browser settings; however, certain Website features may not function properly.

6. IP Addresses and Analytics

We may automatically collect technical information including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of Website access
• Referring websites

This information is used for Website administration, analytics, security monitoring, and improving Website functionality.

7. Sharing of Information

We do not sell personal information.

We may share information with:

• Healthcare providers involved in your care
• Insurance companies or payers
• Government agencies as required by law
• Service providers assisting with Website operations
• Legal authorities when required by applicable law
• Business partners assisting with authorized services

Any third-party service providers are required to maintain appropriate confidentiality and security safeguards.

8. Third-Party Websites

Our Website may contain links to external websites. Seniors Passionate Care Services is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact information
• Opt out of marketing communications
• Request deletion of certain personal information where permitted by law

To make a privacy-related request, please contact us using the information below.

11. California Privacy Rights

California residents may have additional rights under California privacy laws, including the right to request information regarding the disclosure of personal information to third parties for marketing purposes.

Requests may be submitted in writing to the contact address below.

12. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years old.

If we become aware that information has been collected from a child under 13 without parental consent, we will promptly delete such information.

13. Changes to This Privacy Statement

Seniors Passionate Care Services reserves the right to update or modify this Privacy Statement at any time without prior notice.

Changes become effective immediately upon posting to this Website. Continued use of the Website after updates constitutes acceptance of the revised Privacy Statement.

14. Contact Information

If you have questions regarding this Privacy Statement or wish to exercise your privacy rights, please contact:

Seniors Passionate Care Services, LLC
4763 NW 117th Ave
Coral Springs, FL 33076
Phone: (877) 771-2128
Website: https://seniorspassionatecare.org
Email: compliance@seniorspassionatecare.org