Notice of Non-Discrimination
Discrimination Is Against the Law
Seniors Passionate Care Services, LLC complies with applicable federal civil rights laws and does not discriminate, exclude, deny benefits to, or otherwise treat individuals differently on the basis of race, color, religion, national origin (including limited English proficiency and primary language), sex (including pregnancy, sexual orientation, gender identity, sex characteristics, and sex stereotypes), age, disability, marital status, veteran status, or any other characteristic protected by applicable federal or Florida law.
Seniors Passionate Care Services provides equal access to healthcare services, employment opportunities, admissions, treatment, programs, and activities without discrimination.
Auxiliary Aids and Language Assistance Services
Seniors Passionate Care Services is committed to ensuring effective communication for all individuals.
We provide free reasonable modifications and auxiliary aids and services for people with disabilities, including:
- Qualified sign language interpreters
- Written information in alternative formats
- Large print materials
- Audio recordings
- Accessible electronic formats
- Other communication assistance as needed
We also provide free language assistance services for individuals whose primary language is not English, including:
- Qualified interpreters
- Translation services
- Written information in other languages
If you need language assistance services or reasonable accommodations, please contact our Civil Rights Coordinator.
Filing a Grievance
If you believe that Seniors Passionate Care Services has failed to provide these services or has discriminated in any way, you may file a grievance with our Civil Rights Coordinator:
Marie F. Philogene
Civil Rights Coordinator
Seniors Passionate Care Services, LLC
4763 NW 117th Ave
Coral Springs, FL 33076
Phone: (877) 771-2128
Email: compliance@seniorspassionatecare.org
If you need help filing a grievance, assistance is available upon request.
The use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.
Filing a Civil Rights Complaint with the U.S. Department of Health and Human Services
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online:
Through the Office for Civil Rights Complaint Portal:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at:
https://www.hhs.gov/ocr/complaints/index.html
By Phone:
1-800-368-1019
TDD: 1-800-537-7697
This Notice of Non-Discrimination is available on our website:
https://seniorspassionatecare.org