HIPAA NOTICE OF PRIVACY PRACTICES

Seniors Passionate Care Services, LLC

CHAP & AHCA Accredited Home Health Agency

Effective Date: June 1, 2026

Address: 4763 NW 117th Ave Coral Springs, FL 33076

Phone: (877) 771-2128

Email: compliance@seniorspassionatecare.org

PLEASE READ THIS NOTICE CAREFULLY

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Your privacy is important to us. Seniors Passionate Care Services, LLC is committed to protecting the confidentiality of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA), Florida law, AHCA regulations, and CHAP accreditation standards.

OUR COMMITMENT TO YOUR PRIVACY

We are required by law to:

✅Maintain the privacy and security of your health information.

✅Provide you with this Notice of our legal duties and privacy practices.

✅Notify you if a breach occurs that may have compromised the privacy or security of your information.

✅Follow the terms of this Notice currently in effect.

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use and disclose your health information without your written authorization for the following purposes:

Treatment

We may use and share your health information to provide, coordinate, and manage your healthcare services.

Examples include sharing information with:

✅Physicians

✅Nurses

✅Therapists

✅Home Health Aides

✅Care Coordinators

✅Other healthcare professionals involved in your care

Payment

We may use and disclose health information to obtain payment for services provided to you.

Examples include:

✅Insurance eligibility verification

✅Claims submission

✅Prior authorization requests

✅Utilization review activities

✅Collection activities when necessary

Only the minimum necessary information will be disclosed.

Health Care Operations

We may use or disclose your information for:

✅Quality improvement activities

✅Staff training and competency evaluations

✅Licensing and accreditation reviews

✅Business management and administrative activities

✅Compliance audits

✅Risk management activities

We may also share information with contracted business associates who assist us in operating our agency. These entities are required to safeguard your information.

OTHER PERMITTED USES AND DISCLOSURES

We may disclose your information:

As Required by Law

Including:

✅Reporting suspected abuse, neglect, or exploitation

✅Responding to court orders, subpoenas, and warrants

✅Public health reporting

✅Regulatory oversight activities

✅Law enforcement investigations

✅Reporting deaths to medical examiners or coroners

Public Health and Safety

To:

✅Prevent or control disease

✅Report adverse events

✅Avert serious threats to health or safety

Family Members and Caregivers

We may share information with family members, relatives, or others involved in your care or payment for care unless you object.

Appointment Reminders and Care Coordination

We may contact you regarding:

✅Appointments

✅Treatment alternatives

✅Care coordination

✅Health-related services and benefits

Organ and Tissue Donation

When permitted by law, we may disclose information to organizations involved in organ, tissue, or eye donation.

ELECTRONIC HEALTH RECORDS & INFORMATION SECURITY

Seniors Passionate Care Services utilizes secure electronic systems to protect patient information.

Protected electronic information may include:

✅Electronic Medical Records (EMR)

✅Email communications

✅Secure servers

✅Mobile devices

✅Laptops

✅Portable storage devices

✅Cloud-based systems

We maintain administrative, technical, and physical safeguards, including password protection, encryption, access controls, and accountability procedures to protect your information.

USES REQUIRING YOUR WRITTEN AUTHORIZATION

We will obtain your written authorization before:

✅Using or disclosing information for most marketing purposes

✅Selling your health information

✅Disclosing psychotherapy notes (when applicable)

✅Other uses not otherwise permitted by law

You may revoke your authorization at any time in writing.

YOUR PRIVACY RIGHTS

You have the right to:

Request Restrictions

Request limitations on how your information is used or disclosed.

Confidential Communications

Request communications by alternative means or at alternative locations.

Access Your Records

Inspect and obtain copies of your health records.

We generally respond within 30 days of receiving your request.

Reasonable cost-based fees may apply.

Request Amendments

Request corrections to your health information if you believe it is inaccurate or incomplete.

Accounting of Disclosures

Receive a list of certain disclosures made during the previous six years.

Breach Notification

Receive notification if a breach involving your unsecured health information occurs.

Revoke Authorization

Withdraw previously granted authorizations in writing.

Obtain Copies of This Notice

Request a paper or electronic copy of this Notice at any time.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.

Seniors Passionate Care Services, LLC

Privacy Officer: Marie F. Philogene, Administrator

Phone: (877) 771-2128

Email: compliance@seniorspassionatecare.org

U.S. Department of Health & Human Services

Office for Civil Rights

200 Independence Avenue SW

Washington, DC 20201

Phone: 1-800-368-1019

Website:
www.hhs.gov/ocr/privacy/hipaa/complaints

OUR RESPONSIBILITIES

Seniors Passionate Care Services, LLC reserves the right to change the terms of this Notice and make revised provisions effective for all protected health information we maintain.

Updated notices will be available:

✅At our office

✅On our website

✅Upon request

QUESTIONS?

If you have questions regarding this Notice or your privacy rights, please contact our Privacy Officer at:

📞 (877) 771-2128

📧 compliance@seniorspassionatecare.org

🌐 www.seniorspassionatecare.org

Seniors Passionate Care Services, LLC

Protecting Your Privacy While Delivering Compassionate Care.